TurboID is a new addition to all Toolkit and Toolbag accounts that allows for more convenient tracking of repeat customers. This is done by issuing a unique TurboID number to each new customer that purchases from your website. Each time a customer purchases from your site using their TurboID number, they are identified by the system, and their new purchase is added to their unique Customer ID record in your eManager database.

To see an online Demo of TurboID, select the Toolkit Demo.  The Toolbag Demo does not have the TurboID activated, so you may compare the two order forms.

• Configurable on or off by the merchant.

• The TurboID is automatically included in the customer confirmation email.

• Customers may choose to set a cookie which lasts for one year. This choice is presented at the bottom of the receipt page with a "Remember Me Next Time" button.

• During a repeat order, if a TurboID cookie is set, the customer info is auto-filled in when they reach the order form. Any changes the customer may make to their information will update their Customer ID record in your eManager database. Alternatively, the customer may enter their TurboID to have the form auto filled in.

• During a repeat order the customer may change their TurboID by selecting the Change My Password link on the order form. A changed password (TurboID) will be noted on the Customer ID record in your eManager.

• During a repeat order the customer my have their TurboID emailed to them if they have forgotten it.

• All orders placed by a customer using TurboID will be recorded under the same Customer ID record in eManager. To determine a customer's ID number, click on their name in the summaries table in Orders to Authorize, or after doing an Orders by Date search. You may also use the Search Database Records section of eManager to search various criteria. Note that a repeat customer that does NOT use their TurboID when re-ordering will have a new Customer ID number assigned to them.

• Not yet ready but soon to be released is a complete form for a customer to manage their password and billing information. This form may be accessed without a current order in progress. This application will be accessed via a hyperlink you place in your website.

• The TurboID system will be the basis for giving preferred/repeat customer discounts in the soon to be released discount module.

To Use This Feature:

• If your account was setup before February 4, 2000, the TurboID feature will be set by default to OFF. You will need to activate it according to the directions below to use the feature.

• If your account was setup after February 4, 2000, the TurboID feature will by set by default to ON. You will need to deactivate it according to the directions below if you do not wish to use the feature.

Setup:

• Toolkit Accounts...Select eShopping Cart Setup from the drop-down menu of your eManager and click the Go button.

• Toolbag Accounts...Select eOrder Form Setup from the drop-down menu of your eManager and click the Go button.

• Scroll down to the third field from the top of the page, labeled "Activate Customer id System" 

• If you wish to use the TurboID system, enter a number 1 in the field. If you do not wish to use the TurboID system, enter a number 0 in the field, or leave it blank. 

• Save any changes you make by clicking the Save Changes button at the bottom of the page. All changes take place immediately.