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Recurrent Billing Plugin
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The Recurrent Billing module allows you to upload a .txt formatted customer data file for processing your repeat transactions at one time, without manual entry. This module is a must for anyone who needs to recurrently bill their customers for subscriptions, memberships, or other regular services. This module can be used with all available account types. (Toolkit, Toolbag, and eTerminal). Please contact your sales representative for pricing information, and to purchase this add-on module.
Instructions::
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Create a tab delimited (tab separated fields) .txt formatted data file according to the File Specifications.
Important: Duplicate records will NOT be disallowed by the program.
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From your eManager or eTerminal, Orders/Transactions section, select Recurrent File Upload from the drop-down menu and click the Go button.
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You are now on the File Upload page. Make sure you are in secure mode
with your browser lock icon in the locked position. Click the Browse button to browse the files on your local computer. Select your prepared .txt file and click the Upload button.
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After upload, you will be taken to the Import Transaction File page. The number of transactions already in your database, if any, will be displayed. Select to Append (add to the current records), or Replace (delete existing records). If you have zero current transactions the Append/Replace option will not be presented.
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On the lower portion of the import page you will have an opportunity to check the field values of the first 10 records in your upload file. Please do so to ensure correct field alignment.
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Click the Import Transactions button to import your transaction file to your database.
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Invalid Records
During the import routine all data will be validated for correct values and formatting. Any records which fail validation will be displayed. If this occurs, you may fix and append only the bad records with another upload or fix and replace the entire file with
another upload.
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If you have more than one transaction file to upload, repeat the upload procedure and be sure to select Append to have additional files added to your database.
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Recurrent Billing transaction files will be run during
the evening of each business day. You will receive a brief email notifying you when your Transaction File has been completed.
Recurrent Billing Reports:
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To view details of your transactions, go to your eManager or eTerminal, Orders/Transactions section, select Recurrent File Upload from the drop-down menu and click the Go button.
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You will be taken again to the Upload page. Click on the Recurrent Reports link at the bottom of the Upload page.
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A brief summary of your most recent Recurrent Transactions will be displayed for you. From this page you can:
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Search on any record field.
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View transaction details by clicking on any name in the Name field.
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View all Approved transactions.
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View all Declined transactions.
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Export all approved transactions as a tab delimited .txt file.
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Export all declined transactions as a tab delimited .txt file.
Important: Only your most recent transaction file will be available in the Summary Report. Your next Recurrent Transaction Report will overwrite the current one. Be sure to export your approved and declined files to your local computer BEFORE you upload new transaction files. While all approved transactions are permanently stored in your eTerminal, declined transactions are NOT stored.
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